← Work

Dealerware

Beating a 3-month estimate by 90%+

One reusable service architecture behind both email-based scheduling and service-provider integrations — new providers onboarded in under a week against another team's 3-month estimate.

<1 weekper integration, vs a 3-month estimate

Problem

Two families of integration, both trending toward one bespoke project each.

Service scheduling data arrived from OEM partners in wildly inconsistent formats — CSV, HTML, plain text, vendor-specific metadata — for Xtime, CDK and ReyRey. Separately, service providers each needed their own integration: VUMO, HopDrive, MyKaarma, FedEx, and Axle for insurance validation.

Another team had already estimated a comparable integration at 3 months apiece. At that rate the roadmap was years of the same work repeated.

Action

Built one input-agnostic parser architecture that normalized any of those formats into a single pipeline, and a reusable service architecture underneath the provider integrations — instead of a bespoke parser and a bespoke integration per source.

Result

VUMO and HopDrive were each integrated in under 1 week, against that 3-month per-integration estimate from elsewhere in the org.

The providers that followed onboarded near-seamlessly, which was the actual point: the first integration was the only one that cost what an integration normally costs.